Privacy Policy
Last Updated: November 2025
Introduction
EncoPath is operated by WholePath Technologies, LLC ("Company," "we," "our," or "us"). We are committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Phone number (optional)
- Password (encrypted)
Health Information
As part of the service, you may provide:
- Child's health tracking data (bowel movements, medications, etc.)
- Photos (optional, encrypted)
- Notes and observations
Usage Information
We automatically collect:
- Device information and operating system
- IP address and location data (approximate)
- Usage patterns and feature interactions
How We Use Your Information
We use your information to:
- Provide and maintain the EncoPath service
- Send medication reminders and notifications
- Generate reports and analytics for your use
- Communicate with you about your account
- Improve our services and user experience
- Ensure security and prevent fraud
Data Storage and Security
We take data security seriously. All health information is:
- Encrypted at rest using AES-256 encryption
- Encrypted in transit using TLS/SSL
- Stored on HIPAA-compliant AWS servers in the United States
- Backed up regularly with encrypted backups
Despite our security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in these limited circumstances:
- With your consent: When you invite family members or caregivers to access your child's profile
- Service providers: With trusted third-party services that help us operate (e.g., AWS, payment processors) under strict confidentiality agreements
- Legal requirements: If required by law or to protect rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Request deletion of your account and all associated data
- Restrict or object to certain data processing
To exercise these rights, contact us at jordan.e.matthews@gmail.com
Children's Privacy
EncoPath is designed for use by parents and caregivers to track their children's health information. We do not knowingly collect information directly from children under 13. Parents and guardians are responsible for the information entered about their children.
Data Retention
We retain your account and health tracking data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
International Users
EncoPath is operated in the United States. If you are accessing our service from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: jordan.e.matthews@gmail.com
- Website: encopath.com